Privacy policy

Who we are

Suggested text: Our website address is: https://amuletstudio.shop.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Suggested text: Visitor comments may be checked through an automated spam detection service.  

 

Delivery and terms

All ordered articles are usually delivered up to 10-15 working days. Delivery will be free for the customer. We work with the courier companies of Econt, Speedy and DHL. Once the shipment is sent to you, you will be informed by email containing the bill of lading number. Receiving the deliveries on Saturdays CAN ONLY BE DONE in a nearest or preferred by the recipient Speedy office. In case of any delay of the order over the specified delivery period, you will be informed by e-mail or phone call for the possibilities of solving the problem. If a customer wishes to pay a pre-order, he can only do so via the site, as this payment method is not available in the courier company.


Payments and options

Payment with a debit or a credit card – it is necessary to be an owner of a credit or a debit card (Amulet shop is not responsible for any additional taxes due to the Bank issued the card – please check for all the additional taxes on the page of your card issuer). PayPal – you must have an account in the system for online payments Paypal, via which you can make the payment. Bank transfer – if you mark this method of payment, you will receive the necessary information for the bank transfer, and after you make the payment, your order will be accepted!  

 

Return and replace

Thank you for shopping at Amulet studio. If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on return and replace. The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Replace Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Amulet studio.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Amulet studio, accessible from www.amuletstudio.shop
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

The customer can return a product within 30 days of receipt, only if it is sent from us type (not worn and with not disturbed commercial appearance). Return is at the expense of the customer. The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by: By email: return@amuletstudio.shop As before sending the shipment, you must send your bank account to the specified email. We will reimburse You within 15-20 days from the day on which We receive the returned Goods.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 30 days
  • The Goods are in the original packaging

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address: 20 Solunska str. Sofia Bulgaria We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Conditions for Replace

Customers can replace a product within 15 days of receipt, only if it is in the shipment from us type (not worn and with not disturbed commercial appearance). The return to us of the first purchased product is at the expense of the customer. The costs for sending the second shipment are again at the expense of the customer. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by: By email: return@amuletstudio.shop As before sending the shipment, you must send your bank account to the specified email.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: By email: return@amuletstudio.shop  

 

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