Who we are
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Embedded content from other websites
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Who we share your data with
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How long we retain your data
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For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
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Where we send your data
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Delivery and terms
All ordered articles are usually delivered up to 10-15 working days. Delivery will be free for the customer. We work with the courier companies of Econt, Speedy and DHL. Once the shipment is sent to you, you will be informed by email containing the bill of lading number. Receiving the deliveries on Saturdays CAN ONLY BE DONE in a nearest or preferred by the recipient Speedy office. In case of any delay of the order over the specified delivery period, you will be informed by e-mail or phone call for the possibilities of solving the problem. If a customer wishes to pay a pre-order, he can only do so via the site, as this payment method is not available in the courier company.
Payments and options
Payment with a debit or a credit card – it is necessary to be an owner of a credit or a debit card (Amulet shop is not responsible for any additional taxes due to the Bank issued the card – please check for all the additional taxes on the page of your card issuer). PayPal – you must have an account in the system for online payments Paypal, via which you can make the payment. Bank transfer – if you mark this method of payment, you will receive the necessary information for the bank transfer, and after you make the payment, your order will be accepted!
Return and replace
Thank you for shopping at Amulet studio. If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on return and replace. The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Replace Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Amulet studio.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to Amulet studio, accessible from www.amuletstudio.shop
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
The customer can return a product within 30 days of receipt, only if it is sent from us type (not worn and with not disturbed commercial appearance). Return is at the expense of the customer. The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by: By email: firstname.lastname@example.org As before sending the shipment, you must send your bank account to the specified email. We will reimburse You within 15-20 days from the day on which We receive the returned Goods.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 30 days
- The Goods are in the original packaging
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address: 20 Solunska str. Sofia Bulgaria We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Conditions for Replace
Customers can replace a product within 15 days of receipt, only if it is in the shipment from us type (not worn and with not disturbed commercial appearance). The return to us of the first purchased product is at the expense of the customer. The costs for sending the second shipment are again at the expense of the customer. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by: By email: email@example.com As before sending the shipment, you must send your bank account to the specified email.
If you have any questions about our Returns and Refunds Policy, please contact us: By email: firstname.lastname@example.org