Thank you for shopping at Amulet studio.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on return and replace.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Replace Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Amulet studio.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Amulet studio, accessible from www.amuletstudio.shop
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

The customer can return a product within 30 days of receipt, only if it is sent from us type (not worn and with not disturbed commercial appearance).
Return is at the expense of the customer.

The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By email: return@amuletstudio.shop

As before sending the shipment, you must send your bank account to the specified email.

We will reimburse You within 15-20 days from the day on which We receive the returned Goods.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 30 days
  • The Goods are in the original packaging

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

20 Solunska str.
Sofia
Bulgaria

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Conditions for Replace

Customers can replace a product within 15 days of receipt, only if it is in the shipment from us type (not worn and with not disturbed commercial appearance).
The return to us of the first purchased product is at the expense of the customer.
The costs for sending the second shipment are again at the expense of the customer.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By email: return@amuletstudio.shop

As before sending the shipment, you must send your bank account to the specified email.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: return@amuletstudio.shop